Wednesday, August 21, 2019

Manchester VA Increases Veterans Urgent and Walk-In Care Locations Eightfold


MANCHESTER, N.H. – Manchester VAMC has expanded its MISSION Act community urgent and walk-in care locations and now has providers in the following areas:  Alton; Belmont; Colebrook; Concord; Epping; Hampton; Hooksett; Lebanon; Londonderry; Manchester; Milford; Nashua; Portsmouth and Salem.  Only two weeks ago, there were ten locations in New Hampshire, and today, there are over eighty urgent and walk-in care centers within a 50-mile radius of Manchester VAMC.
The MISSION Act established a new urgent care benefit that allows eligible Veterans access to urgent and walk-in care at participating clinics in their communities.  
 “Our aim is to provide exceptional service that encourages Veterans to choose Manchester VA for their health care.  Our work is to compliment that care with a network of MISSION Act community care locations that cover the entire Granite State,” said Alfred Montoya, Director, Manchester VAMC.  “With more choice than ever before, our work and commitment to Veterans is to provide access to quality and timely care that meets their needs and is close to home.”  
This is a giant step forward in terms of convenience for our patients, as eligible Veterans do not need to get prior authorization from VA to visit an urgent care provider in VA’s network.  
This urgent care benefit is meant to give Veterans a convenient way to get treatment for minor injuries and illnesses such as colds, strep throat and pink eye. To be eligible for urgent and walk-in care, Veterans must be enrolled in the VA health care system and have received care through VA from either a VA or community provider within the past 24 months.
As an example of how this works, please see here: https://www.youtube.com/watch?v=u3kW7Dutw3Y  
Prior to seeking care, Veterans are encouraged to learn about their Urgent Care benefits here:  https://www.va.gov/COMMUNITYCARE/programs/veterans/Urgent_Care.asp.  MISSION Act urgent and walk-in care providers in the community are expanding daily with many centers participating across New Hampshire.  Veterans can find an Urgent Care or Retail location at https://vaurgentcarelocator.triwest.com/Locator/Care
Manchester VAMC is expanding services and its physical structure to best serve Veterans in New Hampshire.  For example, the medical center is breaking ground for a new Urgent Care and Mental Health building which will be located at the main campus of the medical center in Manchester, and a new state-of-the-art VA Community Based Outpatient Clinic in Somersworth is expected to open in September.  
For more information about your VA go to:  www.Manchester.VA.gov 
Kristin Pressly
Public Affairs Office 
Manchester VA Medical Center 

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